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Refund Policy

1. Overview

This Refund Policy covers cases when an advanced payment has been made but then cancelled prior to delivery or when services do not meet scheduled expectations.

2. Eligibility for Refunds

You could qualify for a refund if:

  • Your cancellation should fall within the parameters outlined in our Cancellation Policy.
  • Services have not yet begun for this organization.
  • Charges exceed services rendered


3. Refund Process

To initiate a refund:

  • Just email info@globaltransvanlines.com with written request of refunding service(s).
  • Give us your booking number and payment information


4. Refund Timing

All refunds will be issued between 7 to 21 business days from cancellation confirmation.

5. Method of Refund

Refunds will typically be issued using the same payment method used originally unless otherwise required to comply with compliance regulations.

6. Fees and Deductions

Refunds may be reduced as follows:

  • Administrative or processing fees.
  • Costs associated with services already rendered
  • Third-party charges not reimbursable by the provider


7. Refund-Related Dispute Resolution

Any disputes concerning refunds must be presented in writing and will be addressed promptly and fairly by us.